Why is the PowerShift transmission on my Ford S-Max jerking?

I recently purchased a Ford S-Max with the PowerShift transmission. However, I've noticed that the transmission can be jerky during gear shifts. Is this a common issue and is there any way to fix it?

Hi Samantha, unfortunately the PowerShift transmission on Ford S-Max is known to have some jerking issues. It's important to regularly service your transmission and make sure it has the latest software updates. If the problem persists, consider getting it checked by a mechanic or contacting Ford for potential solutions.

Samantha, I had the same issue with my Ford S-Max and I found that changing the transmission fluid regularly helped improve the smoothness of the gear shifts. Also, try driving in manual mode and see if that reduces the jerking. If not, it may be worth discussing it with a mechanic.